Where we deliver
MOTOBLOUZ delivers to supported European markets, including the Euro Area, Norway and Poland, where the destination is available at checkout. An order can only be accepted for an address that our checkout supports.
Shipping charges
Free standard shipping is available to all currently supported destinations. Where an optional paid express or priority service is shown at checkout, you may choose it instead. The shipping method, any charge and the estimated delivery window are displayed before you place your order.
Fulfilment and delivery times
Depending on stock availability and the delivery destination, orders may be fulfilled from Poland or from one of our overseas warehouses or fulfilment partners. This does not change the identity of the seller or any mandatory consumer rights that apply to your purchase.
Estimated delivery times are shown at checkout and begin after the order has been accepted and processed. Unless a different delivery time is expressly agreed with you, we will deliver without undue delay and no later than 30 days after the order is concluded. Estimates can be affected by carrier delays, customs procedures, public holidays, severe weather or other circumstances outside our reasonable control.
Tracking and address details
Where tracking is available, we will send it to the contact details supplied with your order. You are responsible for providing a complete and accurate delivery address. Contact us promptly if you notice an error; we cannot guarantee that an address can be changed after dispatch.
Taxes, customs and import charges
Applicable taxes or charges collected by us will be shown at checkout. If a destination requires duties, import taxes or handling charges that are not collected at checkout, the customer may be responsible for paying them as required by local law. We will not describe a shipment inaccurately or unlawfully to avoid such charges.
Lost or damaged deliveries
If your order is lost in transit, arrives damaged or does not arrive within the stated delivery window, contact us at salvadormizutani76@outlook.com with your order number. We will investigate with the carrier and provide the remedy required by applicable law.